Allcounted support
Email ramielraii.apps.help@gmail.com and we will get back to you. Because your data stays on your phone, we cannot see your entries: please describe what you see, and your app version (Settings → Help & about).
Common questions
How do I add an expense quickly?
Tap the + button on Home (or “Add expense” in Transactions), type the amount and save. Name and category are optional — the app guesses the category from the name and what you usually do. “Save & add another” keeps the sheet open for the next one.
How do I add rent, electricity and other monthly expenses?
On Home, tap the “Total expenses” heading to open the list, then tap “Add a loan or recurring expense”. Choose “Recurring expense” for the same amount every month (rent, internet) or “Loan or installment” for payments that end — the usual ones are ready to tap. Loans and installments (and any extra payment you make on them) are always filed under their own category, “Loans & installments”, so a car loan never shows up as transport. For expenses that change every month (electricity, water), tap “Add another variable expense” just below. Tick one when you pay it; use the pencil if you made a mistake.
My balance doesn’t match my bank. What do I do?
Go to Settings → Money → Correct my balances, type what you really have in your account and in savings (add a reason if you like), and tap Update balances. Your past entries stay as they are. The difference is kept as a correction: it is never counted as income or spending, and your reports show it in red with its date and reason, so every number can be traced.
I entered something wrong.
Tap the entry in the list (or the Edit button) to change the amount, name or category, or to delete it. The balance updates by itself.
How do automatic backups work?
Once you’ve added something, the app saves a snapshot on your phone every day and keeps the last 7. Restore one in Settings → Backup & data → Restore from automatic backup. If your saved data is ever damaged, the app restores the newest snapshot by itself.
I’m getting a new phone. How do I move my data?
On the old phone go to Settings → Backup & data → Export backup and send the file to yourself. On the new phone install the app and use Import backup. (Automatic backups live on the phone itself, so don’t rely on them for moving.)
What does the daily reminder do?
Settings → Notifications → Daily reminder sends one evening message at the time you pick: “Did you log today?”. If you’ve already added something that day, that day’s reminder is canceled.
Can I track my wife’s or husband’s money too?
Yes: Settings → Money → People & incomes. Add them, then leave “Own money” off to count everything together, or switch it on to keep their money apart from your balance.
How much does it cost? What happens after the free trial?
Allcounted is free to try for 3 days, with everything included. After that, one payment unlocks it for good: no subscription, no renewals. Settings → the top row shows how many days are left and lets you unlock any time. If you bought it before (or on another phone), tap “Restore purchase” and sign in to the same store account. If the trial ends, your data stays safe on your phone and you can still export it from the unlock screen.
Is my money data private?
Yes. It stays on your phone, with no account and no tracking. The few things that go online are listed in plain words in the Privacy policy.
Is this financial advice? Is Allcounted a bank?
No to both. Allcounted is a notebook and calculator for your own money: it adds up what you type in and shows you the totals. Suggestions such as the savings plan are simple arithmetic on your own numbers, not professional financial advice, so please decide what is right for you. It is not a bank and it cannot move, lend or hold money. It never connects to your bank.
How do I delete my account and all my data?
Settings → Backup & data → Delete my account and all data. Type DELETE to confirm. It removes your whole history, your settings and photo, receipt photos, the automatic backups, reminders and the widget’s numbers, and any items you shared with a partner, then the app starts fresh. There is no account to close, because the app never asks you to create one. It can’t be undone, so export a backup first if you might want your data back. (“Clear entries & balances” just above it starts over but keeps your settings.)